Privacy Policy
We care a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We will never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided on it. The effective date for the validity of these terms is 15/06/2022. With the publication of a new version, the validity of all previous versions expires.
This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our privacy contact person. You will find the contact details at the end of this privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and who has access to the data.
Purpose of data processing
General purpose of processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing.
If you share data with us and we use this data to contact you at a later time – other than at your request – we will explicitly ask for your permission.
Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy based on the agreement between them and us, an oath or a legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.
Cooperation in fiscal and criminal investigations
In some cases, Ideal AirGroep may be obliged by law to share your data in connection with fiscal or criminal investigations by the government. In such a case, we are forced to share your data, but we will object to this within the possibilities that the law offers us.
Retention periods
We store your data for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to be forgotten.
Based on applicable administrative obligations, we must keep invoices with your (personal) data. We will therefore keep this data for as long as the applicable legal term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights
Based on applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data that is processed by or on behalf of us.
We explain below what these rights are and how you can invoke them.
In principle, to prevent misuse, we only send copies of your data to the email address already known to us. If you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself.
We keep a record of processed requests. In the case of a request to be forgotten, we record anonymized data.
You will receive all copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of access
You always have the right to inspect the data that we process (or have processed) and that relate to your person or can be traced back to you.
You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days.
If your request is granted, we will send you a copy of all data to the email address known to us, with an overview of the processors who hold this data and stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data that we process (or have processed) and that relate to your person or can be traced back to you, adjusted.
You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days.
If your request is granted, we will send you a confirmation to the email address known to us that the data has been adjusted.
Right to restriction of processing
You always have the right to restrict the data that we process (or have processed) that relate to your person or can be traced back to you.
You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days.
If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we process (or have processed) and that relate to your person or can be traced back to you, carried out by another party.
You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days.
If your request is granted, we will send you copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf, to the email address known to us.
In all likelihood, in such a case we will no longer be able to continue the service, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Ideal AirGroep.
If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies of data that we process (or have processed) available to you and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website, as part of the "Analytics" service. We use this service to keep track of and receive reports on how visitors use the website.
This processor may be obliged to provide access to this data based on applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.
If the new privacy policy has consequences for the way we process already collected data about you, we will inform you by email.
Privacy contact person
Ideal AirGroep
Dillestraat 12
6515 HK Nijmegen
E: info@ideal-airgroep.nl
T: +31 (0) 6 150 641 65s